Thornapple Credit Union

Privacy Policy Disclosure

Thornapple Credit Union is owned by its members and run by a board of directors elected by the members. You can be confident that your financial privacy is a top priority of this credit union. We are required by law to give you this Privacy Notice to explain how we collect, use, and safeguard your personal financial information. If you have any questions, please contact us.

We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you with our affiliated third party financial service providers, who provide various insurance services. We may also disclose information about you under other circumstances as permitted or required by law. These types of disclosures typically include information to follow instructions we received from you authorizing us to do so, or to conduct the operations of the credit union, or to protect the security of our financial records. To protect our members’ privacy, we only work with companies that agree to maintain strong confidential protections and to limit the use of information we provide. We do not permit these companies to sell to third parties, the information we provide. Nor do we sell your information to telemarketing firms.

Information We Collect, and Disclose About You

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on membership and loan applications, as well as on other forms.
  • Information about your transactions with us, our affiliates, or others.
  • Information we receive from consumer reporting agencies.
  • Information obtained when verifying the information you provide on an application or other form, such as from a current or past employer, or from other institutions where you conduct financial transactions.

How we Protect Member Information

We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and your privacy. Further, we maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your public and nonpublic personal information. TCU has no way to guarantee the security of web pages we do not manage. Our web site does not use cookies, but other sites that we link to may require cookies to function properly.

If you terminate your membership with Thornapple Credit Union, we will NOT share information we have collected about you, or any joint account holders or cosigners, except as permitted or required by law.